Visitor or holiday resident
We explain the Spanish procedure and help establish whether travel insurance applies.

Serenity supports residents, visitors and overseas relatives after a death in Torre del Mar, with clear English guidance and complete local or international arrangements.
When a death happens on the eastern coast, relatives may not know which local authority, hospital or facility is responsible. We identify the correct route and coordinate the practical steps while the family considers the funeral itself.
If the deceased was visiting Spain, have any travel-insurance details available if possible. The insurer may need to authorise providers before costs are incurred.

The family first receives an accurate picture of the legal and practical position. We then discuss the service without pressuring them to decide every detail at once.
We explain the Spanish procedure and help establish whether travel insurance applies.
We coordinate documents, cremation and clear arrangements for receiving or travelling with ashes.
We coordinate the Spanish departure requirements and the funeral director at the destination.
We explain the suitable options, what each includes and which external charges or timing factors may apply before the family confirms the service.

A straightforward cremation without a formal ceremony or public viewing, handled with the same professional care as every Serenity service.
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We coordinate the practical and ceremonial elements of a burial, working with the family, cemetery and relevant authorities.
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Serenity coordinates the return of a deceased person from mainland Spain to another country, communicating with the family, consulate, airline and receiving funeral director.
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We can arrange a private boat and a calm, respectful setting for families wishing to scatter ashes at sea along the Costa del Sol.
Learn moreThe family first receives an accurate picture of the legal and practical position. We then discuss the service without pressuring them to decide every detail at once.
Tell us where the person is and who has already attended.
We establish whether a policy, doctor, police or court affects the route.
We coordinate the chosen service and keep local and overseas relatives updated.
Meet some of the multilingual team who answer the phone, make the arrangements and care for families across Málaga and the Costa del Sol.
Meet the Serenity team



Families often tell us that clear communication, patience and practical help made the hardest days easier. These comments are currently published on Serenity's existing website.
Straightforward guidance for the questions families most often face after a death in Spain.

Most families do not need to solve every decision immediately. The priority is the correct medical and official process, choosing the funeral director you want, and giving them authority to coordinate the next steps.
Read this guide
The exact documents depend on the circumstances and the service required. Gathering the basics early helps Serenity deal with registries, crematoria, cemeteries, consulates and airlines more efficiently.
Read this guide
Once the immediate legal steps are under control, the funeral can be shaped around the person's wishes, the family's beliefs, timing, budget and whether relatives are travelling from abroad.
Read this guideYes. Call the appropriate medical or emergency service when required, then Serenity for guidance and authorised funeral arrangements.
Often yes. We provide the relevant cremation documentation and explain that airline and destination rules must also be checked.
Yes, these communities are within the local area we serve, subject to the particular circumstances and availability.
Yes where a policy may apply, because the insurer may require prior authorisation or appoint a provider.
Call our 24-hour team before making arrangements elsewhere. We will explain the next step calmly and clearly.
Call our 24-hour team before making arrangements elsewhere. We will explain the next step calmly and clearly.