What international repatriation involves
The process is more than booking a flight. It normally includes release into our care, preparation, specialist documentation, a flight-approved coffin or container, consular requirements, airline cargo arrangements and handover at the destination.
On the first call, tell us where the person is, the destination country and town, and how to reach the authorised family contact. Have any insurance or receiving-funeral-director details available; we will explain which documents are needed.
One named Serenity team member coordinates the Spanish documents and keeps the authorised family contact and receiving funeral director informed.





