Do not wait for every document
Identification helps, but we can guide you first.

The total depends on the type of funeral, third-party charges, location, timing and personal choices. Serenity explains the agreed service in writing before arrangements proceed.
Tell us where the person is and what has happened. Serenity will explain what must happen now and what can wait.
Clear written arrangements
Tell us where help is needed and the type of farewell you are considering. We will explain the options and provide a written quotation for the agreed arrangement.
The quotation sets out the total for the services being offered.
Care, documentation, transport and the farewell arrangements are identified as applicable.
We explain the choices or third-party items that could change the total.
For immediate assistance, please call rather than waiting for an online reply. +34 951 780 180
Identification helps, but we can guide you first.
The home, hospital, care facility or authority determines the next step.
A Spanish funeral-insurance policy may still allow a choice of funeral director. Call Serenity before authorising arrangements elsewhere.
Direct cremation is usually simpler than a ceremony, burial or international repatriation.
Crematorium, cemetery, venue, consular, medical or transport charges may affect the total.
Weekend, public-holiday, out-of-hours and long-distance requirements may add cost where not included.
Coffin, flowers, celebrant, music, viewing, vehicles and venue choices can change the quotation.
A funeral price only makes sense when the included care, documents, transport, cremation or cemetery costs and ceremony choices are clear. Ask for the arrangement in writing and check which third-party items may change.
Two headline prices may describe very different arrangements. One may include the transfer, care of the deceased, coffin, documents and cremation fee, while another may exclude several of those items or assume a different location. Ask each funeral director to describe the same scope before comparing the figures.
Separate essential services from choices that are personal to the family. A celebrant, flowers, a particular venue, additional vehicles, an extended viewing or special transport may be valuable, but they should be identifiable rather than hidden inside a single unexplained total.
Some costs are controlled by a cemetery, crematorium, airline, consulate or receiving funeral home. Serenity can identify which amounts are fixed, which are estimates and which depend on a third party. That gives the family a more reliable basis for deciding than a low headline price alone.
Call our 24-hour team before making arrangements elsewhere. We will explain the next step calmly and clearly.
Compare fixed-price funeral plans or complete the secure application in your preferred language.



