Direct responsibility
Serenity remains responsible throughout the arrangement.
Our funeral home · Alhaurín de la Torre
Our funeral home, mortuary facilities, offices and family room.
Serenity is a funeral home with professional mortuary facilities, offices and a private family room. One accountable team coordinates care, preparation, documentation and support. Further down this page, you can also see a selection of our professional funeral fleet.
Inside Serenity
Our funeral home in Alhaurín de la Torre
The photographs below show our reception, private family room and funeral-arrangement offices. Our professional funeral fleet is shown further down the page.
Visits by appointmentThis protects family privacy and allows us to prepare the right member of the team, documents or collection before you arrive.
Arrange a visitOur vehicles
A professional fleet, prepared with dignity and care
Serenity uses its own collection, transfer and funeral vehicles. The selection shown includes our Hyundai collection vehicle, grey Mercedes hearse and white Chrysler hearse.
Contemporary hearse
Grey Mercedes hearse
A discreet, modern option prepared for cremations, burials and ceremonies.
Classic hearse
White Chrysler hearse
A distinctive, traditional option for families who prefer a classic presentation.
Collection and transfer
Hyundai collection vehicle
Used by our authorised team when bringing a person into Serenity’s professional care.
The right vehicle for each arrangementWe confirm the assigned vehicle according to availability, route, timing and the needs of the service. Serenity also operates other vehicles not shown here.
Speak to our teamWhat this means for families
One team, one clear line of responsibility
Our mortuary facilities, offices and private family room give your family a clear local point of contact. A named Serenity colleague coordinates care, paperwork and communication, including any agreed arrangements with external crematoria, cemeteries or ceremony venues.
- The person remains under Serenity’s direct coordination
- Care and documentation are managed by one accountable team
- Your family always knows who is responsible and who to call
From the first call
Clear care, explained one step at a time
We keep the process calm and understandable, with one Serenity team coordinating each stage.
Call Serenity
Our 24-hour team asks the essential questions and explains the immediate next step.
We coordinate care and documentation
Serenity arranges the appropriate care, preparation and legal paperwork.
Your family receives clear updates
A named member of the team confirms appointments, choices and what happens next.
Family appointments and support
What families can arrange with us
The exact arrangements depend on the selected service and the circumstances. We confirm every appointment and location with the family in advance.
Private arrangement meeting
Talk through the service, paperwork and family wishes in a calm setting.
Family visit or viewing
Where appropriate and included in the confirmed arrangement, we explain the timing and location clearly.
Ashes and document collection
We contact the authorised representative and arrange a private collection appointment.
Support in your language
English, Spanish, French, German and Dutch support is available.
Ceremonies, public salas de velatorio, cremations and burials may take place at other confirmed venues. The family receives the exact location in writing.
The people behind the care
Meet our current team One Serenity team supports every family
Our funeral directors, morticians, family-care colleagues and celebrants work together on the same arrangement. Where another venue or specialist provider is involved, Serenity explains their role and confirms the practical details with your family.
Funeral directors
Morticians
Family care and administration
Celebrants and service team
Visit Serenity
Our funeral home in Alhaurín de la Torre
Our funeral telephone is answered 24 hours a day. Visits to the offices and private family room are by appointment; this is not a 24-hour walk-in viewing centre. Please use the venue and time confirmed for your particular appointment.
Clear answers
Questions about our funeral home and care
No. Serenity is a funeral home with mortuary facilities, offices and a private family room. It is not a public tanatorio or walk-in viewing centre. Formal viewings, velatorios and ceremonies are coordinated at the venue confirmed for each service.
No. Our telephone team is available 24 hours a day, but visits to the funeral home are by appointment so that we can protect privacy and have the correct member of staff ready for you.
Serenity's funeral directors, morticians and authorised care team coordinate the person's care, documentation and preparation according to the chosen arrangements.
Yes, when a private viewing is suitable and forms part of the confirmed service. We explain the care, timing, location and any limitations before the appointment is agreed.
Formal ceremonies do not take place at Serenity’s premises. We coordinate a crematorium chapel, church, civil venue, public sala de velatorio or another appropriate location and confirm it in writing before the family authorises the service.
Yes. We contact the authorised family representative when the ashes and documents are ready and arrange a private collection appointment.
Serenity supports families in English, Spanish, French, German and Dutch. We confirm the most suitable team member when the appointment is arranged.
Serenity is at Poligono San Antonio 1, Avenida de las Americas, 29130 Alhaurin de la Torre, Malaga. Please call before travelling.
The fleet shown includes a Hyundai collection vehicle, a modern grey Mercedes hearse and a classic white Chrysler hearse. Serenity also operates other vehicles. We confirm the vehicle allocated according to availability, route, timing and the requirements of the service.
Call our 24-hour team
Need immediate funeral support?
Call Serenity before authorising arrangements elsewhere. We will explain the immediate next step and how the person can be brought into our care.
