When a death happens away from the family’s home country
In Torremolinos, the person making the first call may be a partner or friend in Spain while the next of kin is in the UK, Ireland or elsewhere. The local caller needs immediate guidance and the family abroad needs a reliable account of what is happening.
Serenity establishes who is present, who is authorised and whether a Spanish funeral or repatriation is being considered. We keep the communication structured, explain the documents in English and avoid asking different relatives to repeat sensitive information unnecessarily.





